Privacy Policy

Last Updated: June 1, 2026

WeChi Foods ("WeChi," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, subscribe to our emails, or otherwise interact with us.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of our website and online services.

Information We Collect

Information You Provide Directly

When you place an order, subscribe to our email list, contact us, or otherwise interact with us, we may collect information such as:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Order details and purchase history

  • Any information you voluntarily provide through forms, reviews, surveys or other communications

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address

  • Browser type and device information

  • Pages viewed and website interactions

  • Referral sources

  • General location information

  • Other website analytics data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service and respond to inquiries

  • Send order confirmations and transactional communications

  • Improve our website, products, and services

  • Analyze website performance and user behavior

  • Send marketing emails and SMS messages when you have consented to receive them

  • Deliver and measure advertising and marketing campaigns

  • Comply with legal obligations and protect our business

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, remember preferences, and support marketing efforts.

Visitors are presented with a cookie consent banner that allows them to manage their cookie preferences and opt in or out of certain categories of cookies.

Depending on your selections, cookies may be used by us and our third-party service providers for analytics, advertising, and website functionality.

Disabling certain cookies may affect some website functionality.

Email and SMS Marketing

If you choose to receive marketing communications via email and/or SMS, we may send you messages about our products, promotions, events, and updates.

We use Mailchimp to manage our email and SMS marketing. You may opt out at any time by clicking the unsubscribe link included in our emails, replying “stop” to any SMS message, or by contacting us directly at hello@wechifoods.com.

Third-Party Service Providers

We use the following trusted third-party providers to help operate our business and website:

  • Squarespace (website hosting, analytics and payment processing)

  • Mailchimp (email + SMS marketing)

  • Google, Meta, and Pinterest (advertising services)

These providers may use cookies, pixels, tags, and similar technologies to:

  • Measure advertising performance

  • Understand website usage

  • Show relevant advertisements on other websites and platforms

  • Create audiences for marketing purposes

  • Improve the effectiveness of our marketing efforts

These providers may collect information about your interactions with our website and may combine that information with data collected through their own services, subject to their respective privacy policies. They may also process personal information on our behalf as necessary to provide their services.

For more information about how these third-party providers collect, use, and protect personal information, please review their respective privacy policies:

We are not responsible for the privacy practices of third-party websites, services, or platforms. We encourage you to review their privacy policies before providing personal information or interacting with their services.

Data Security

We take reasonable administrative, technical, and physical measures to protect the information we collect. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You may:

  • Opt out of marketing emails at any time.

  • Adjust your cookie preferences through our cookie consent tools.

  • Request access to, correction of, or deletion of your personal information.

To submit a privacy-related request, please contact us at hello@wechifoods.com. We will review and respond to requests in accordance with applicable laws.

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable exceptions and limitations.

Depending on applicable law, these rights may include:

  • The right to know what personal information we collect, use, disclose, or share.

  • The right to request access to personal information we maintain about you.

  • The right to request correction of inaccurate personal information.

  • The right to request deletion of personal information we have collected from you.

  • The right to opt out of certain uses of personal information where required by law.

  • The right not to receive discriminatory treatment for exercising your privacy rights.

We do not sell personal information in the traditional sense of exchanging personal information for monetary compensation. However, certain advertising and analytics activities conducted through third-party platforms may be considered "sharing" under California law.

You may manage your cookie preferences at any time through the cookie settings available on our website.

California residents may exercise their privacy rights by contacting us using the information provided below.

We may need to verify your identity before fulfilling certain requests.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

WeChi Foods
427 Mendocino Ave, Suite 100
Santa Rosa, CA 95401
hello@wechifoods.com