Terms & Conditions
Last Updated: June 1, 2026
Welcome to WeChi Foods. These Terms & Conditions ("Terms") govern your use of the website, products, and services offered by WeChi Foods LLC, doing business as WeChi Foods ("WeChi Foods," "WeChi," "we," "us," or "our"), through eatwechi.com and any related services.
By accessing our website or placing an order, you agree to be bound by these Terms. Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to place an order through our website.
2. Products
WeChi Foods produces and sells fermented food products intended for human consumption.
Because our products are made with natural ingredients and live cultures, variations in color, texture, flavor, and fermentation activity may occur. These variations are normal and do not constitute defects.
Product descriptions, photographs, ingredient information, nutritional information, and other content are provided for informational purposes only and may be updated at any time without notice.
3. Pricing and Payment
All prices are listed in U.S. Dollars (USD).
We reserve the right to change pricing, promotions, product availability, product specifications, and website content at any time without notice.
Payment is due at the time an order is placed. We accept payment methods made available through our checkout provider.
In the event of a pricing error or other listing error, we reserve the right to cancel or refuse any order and issue a refund if payment has already been processed.
4. Order Acceptance
Your order constitutes an offer to purchase our products.
After placing an order, you will receive an email confirming that your order has been received. This confirmation does not constitute acceptance of your order.
We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:
Product availability
Errors in pricing or product information
Suspected fraud or unauthorized activity
Violation of these Terms
Excessive order quantities
If an order is canceled after payment has been processed, a refund will be issued to the original payment method.
5. Shipping, Storage, Returns & Refunds
Shipping, delivery, returns, refunds, and replacement requests are governed by our separate Shipping & Returns Policy, which is incorporated into these Terms by reference. By placing an order, you agree to the terms of that policy.
6. Intellectual Property
All content available on this website, including text, photographs, graphics, logos, product names, packaging designs, videos, recipes, and other materials, is owned by or licensed to WeChi Foods LLC and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, published, displayed, or otherwise used without our prior written consent.
7. User Conduct
You agree not to:
Use the website for any unlawful purpose
Interfere with or disrupt the website's operation or security
Submit false, misleading, or fraudulent information
Attempt to gain unauthorized access to any portion of the website
Violate the rights of WeChi Foods or any third party
We reserve the right to restrict or terminate access to the website for users who violate these Terms.
8. Disclaimer
The website, products, and services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, WeChi Foods LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Information provided on this website regarding ingredients, nutrition, fermentation, probiotics, wellness, or related topics is for informational purposes only and is not intended as medical advice.
Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration unless expressly stated. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Customers with food allergies, dietary restrictions, medical conditions, compromised immune systems, pregnancy-related concerns, or other health considerations should consult a qualified healthcare professional before consuming our products.
9. Limitation of Liability
To the fullest extent permitted by law, WeChi Foods LLC, its owners, members, managers, officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the website or purchase of our products.
In no event shall the total liability of WeChi Foods LLC exceed the amount paid by the customer for the product giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless WeChi Foods LLC, its owners, members, managers, officers, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising from:
Your use of the website
Your violation of these Terms
Your violation of any law or third-party rights
Your misuse or improper handling of our products
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Any dispute arising from or relating to these Terms, the website, or any purchase made through the website shall be subject to the exclusive jurisdiction of the state and federal courts located in California.
12. Changes to These Terms
We may update these Terms from time to time.
Any changes become effective immediately upon posting to the website. Your continued use of the website following the posting of revised Terms constitutes your acceptance of those changes.
13. Contact Information
Questions regarding these Terms may be directed to:
WeChi Foods LLC
DBA WeChi Foods
eatwechi.com